IBRMC's take on data privacy issue - Strengthening it and being compliant


indiabullriders

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Please read this carefully and spend some time to go through the entire post.

To strengthen IBRMC's stand on fighting data privacy issues and safeguard our members and online users' personal identifiable information (PII), we have made some significant changes effective immediately. This will not affect your membership with IBRMC or online experience that you'd enjoyed so far.

From IBRMC user registration perspective, PII is considered as a Phone Number and Email address. Other information like gender, occupation, DOB, Full Name may be considered as PII but these are considered as less critical since if someone knows your name, they can not identify you upright since there could be many individuals having the same name. This information would have been provided by you while filling up the registration form (both in the old and current forum application). That being said, this information was optional to be filled. The intent was to know you better and create a database of contact information that we can utilize only and only during IBRMC specific rides and events, which had always been a usual practice during any event registration process within our club.

It was recently highlighted by an online user that his phone number is are appearing on a google search under IBRMC user profile snippet. We took this matter seriously and started digging into the configuration. It was found out that when we migrated from old forum to new forum, permission to view and index phone number was active for guests and google bots. Other PII attributes were hidden and only available to the user themselves or forum admin/mods.

That being said, it is highly likely that all those members who had submitted their phone number during registration were available in the public domain between 30 May 2019 and 6th September 2019. Since it was open to the public and google bots, the search engines also indexed it.

This was purely a technical error and not intentional. We do not sell or have ever sold your data to anyone.

Do you have to worry?
I would say NO! Our personal information is all across the social network. Our information has already been leaked and still leaking from Facebook, Google, shopping sites, and even government database.

When will google stop showing your phone number in your IBR profile snipped (the google search that shows your IBRMC profile and the number mentioned on it)?
Since we have taken all precautionary measures, google with start re-indexing our site and will not even find your PII. Usually, this process may take up to 2-3 weeks.

What measure we IBRMC forum administrators have taken?
Now, this is the interesting part. We have cut down our data collection to a bare minimum. Refer to the below table for more information:

User InformationPII?Required / OptionalDeleted Now?Masked HiddenReason
GenderMaybeOptionalYESNAWe don't need it. IBR is open to all gender and we do not have any gender diversity target to meet anyways.
OccupationMaybeOptionalYESNANever ever cared to look into that
Phone NumberYESOptionalYESNADon't need it anymore. Most of our active members are already connected through WhatsApp.
Email addressYESRequiredNOOnly the account holders, forum admin, and the moderator can view it.Need it to identify the account holder, email notifications, etc. This is
Date of BirthMaybeRequiredNOOnly the account holder, forum admin, and the moderator can view it.Mandatory field to determine your age in order to comply with various regulations (both India and outside, e.g., COPPA)
LocationNOOptionalNONOGood to know where you belong.
WebsiteNOOptionalNONOThat's something to show off!
MotorcycleNOOptionalNONOShould we even say that!
About YouNOOptionalNONOLet us know about yourself. Put your contact details at your own risk!
Social IdentitiesNOOptionalNONOAnother way to let people connect with you.
Avatar / Profile imageMaybeOptionalNONOTo put a face to your name

Is my contact information mentioned on posts, threads or open text area is protected?

No. We do not have any control over it. All areas on this website other than your user profile are public. Many times, members proactively mention their phone number, email address, bank details, etc. for the purpose of providing contact or other information for rides and events. This data can not be protected as our site content is open-to-all for viewing.

Where can I find Privacy Policy and Terms?

The links to both are available at the bottom of this site. This is a mandatory requirement for almost all social sites. Members who register also acknowledge that they have read and complied with these policies.

How about IP address and cookies tracking?

Yes, it happens and only for internal tracking purposes. Read more about it on our privacy policy page.

Can I get my data and account deleted?

Yes of course. You can always contact us through this page or email at [email protected]. The email should come from your registered email address (the one you used to create your forum account) and mention your username for easy identification.

That being said, we are not too technical. All we have learned in the last 10 years building such a community site for you was through google, videos, articles and user guides. In the end, we are humans and can go wrong. Give us a shout and we are ready to rectify it.

Cheers and happy riding!
 

sujitz

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Awesome Moderator....As a club and brotherhood we are already the best. By making this privacy changes, we are now moving ahead with the major IT compliances....Cheers IBR....
 

Kevian

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Good one IBR team. Thank you for promptly responding to data privacy issue and also for addressing it so swiftly. Kudos to IBR.
 

Guardian

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Great going Team IBR...

The care and commitment for the extended family and the commitment towards the privacy of the brotherhood...

Bow down with Respect!!!
 

Shainoj

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This is a great step taken towards data privacy. Although we're constantly exposed through various other social media giants, it's feels good to know that IBR will do whatever is required to protect it's members information and be transparent in their T n C's. Great stuff Team IBR.
 

KAUSTAV

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That’s why we are premium.
IBR all the way
 

yvsanil

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Strongest factor for being the best is Self-esteem, that an IBR’ian has in abundance, in oneself and in the group .... gung ho ... hail IBR...awesome chief
 

Rajiv

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Great initiative IBR.
 

Ash

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This is a great fix I must say. IBR team has been working on this for a while now and with sincere efforts it's complete now. Though in the ever changing technology era, nothing is safe if it's out there. However, it's like we prepare for it to the best of our ability and that is what counts. Glad to get this on IBRMC website. The team have always been dedicated to be the best and they are leaving no stone unturned to achieve it.

Hail IBR !!

#AanDo
 

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